General Manager

We are a fun, vibrant and energetic team looking for a new General Manager.

General Manager at Island Poke:
You will be a true ambassador! Working closely with the Ops Manager and HR Manager, you will be responsible for the effective running of the restaurant including:

-Leading shifts & delivering a unique brand of 'Aloha' service at all times
-Maintaining back office (keeping on top of all admin e.g. rotas, ordering, reviews, reports)
-Overseeing food and drinks quality
-Bringing in new customers & dealing with any complaints
-Developing innovative ways to drive sales
-Preparing flash reports and ensuring KPIs are met to report at weekly meetings
-Ensuring compliance with all Health & Food Safety and security procedures (e.g. cash handling and stock control)
-Managing the recruitment strategy & overseeing team performance
-Keeping your team motivated, engaged and happy!

Approx 45 hours per week

Who are we looking for?
We are seeking someone who demonstrates the following attributes:

-Fun and bubbly, with a ‘muck-in’ and positive attitude
-Organised, efficient & calm under pressure
-Ability to balance the needs of your team and the overall needs of the business
-Eye for detail and spotting opportunities
-Ability to manage your time effectively - between working FOH during service and BOH for administrative duties
-Excel at operational excellence & people development

About us:
A Hawaiian grab-and-go restaurant, serving poke (a deconstructed sushi), Island Poke is bringing the ‘Island style’ to London. We’ve opened 6 sites in under 2 years - Soho, Broadgate Circle, Canary Wharf , Great Titchfield Street, Bow Lane and Shoreditch.

Perks & Benefits:
-Competitive starting salary + bonus structure
-Cycle to work scheme
-Great team and a relaxed, fun work environment